Yono Rummy Privacy Policy — Your Complete Guide to Data Protection

Yono Rummy (https://yonorummy.ws) is deeply committed to your privacy. This Privacy Policy ("Policy") explains what information we collect from you while you use our platform, how we use it, and how we keep it secure.

By creating an account or using our services on Yono Rummy, you agree to this Privacy Policy. This policy is part of our Terms & Conditionsshould be read alongside.

If you have any questions about this policy, feel free to reach out to our support team at any time. We're always here to help.

Yono Rummy collects several types of information. A detailed breakdown is provided below:

Personally Identifiable Information

• Full name & date of birth
• Email address & mobile number
• Home address & PIN code
• National ID or passport number (for KYC verification)
• Digital copy of photo ID

Financial Information

• BKash/Nagad/Rocket account number (for transaction purposes only)
• Bank account details (for withdrawals)
• Transaction History & Records

Technical Information

• IP Address & Device Information
• Browser Type & Operating System
• Platform access times and session data
• Data Collected from Cookies & Tracking Pixels

Yono Rummy collects your information in several ways. Here's what you should know about each method:

• Directly provided: You provide information directly when completing the registration form, completing KYC verification, or contacting support.
• Automatically: Information is collected during platform use via cookies, log files, and tracking technologies.
• From third parties: Certain information may be verified through payment gateways or identity verification agencies.
• From public sources: Publicly available information may be used when necessary for fraud prevention purposes.

Yono Rummy uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:

You can opt out of marketing communications at any time. This will not affect your core account services.

Yono Rummy never sells your personal data. However, information may be shared in the following limited circumstances:

• Payment Processor: To process deposits and withdrawals, relevant information is shared with payment partners such as bKash, Nagad, and Rocket.
• KYC Verification Provider: Information may be shared with licensed verification agencies to confirm your identity.
• Law Enforcement: Information may be disclosed to authorities under a court order or legal obligation.
• Regulatory Authority: Certain information may be shared to meet licensing authority requirements.
• Technology Partners: Service providers essential to platform operations may access limited data — solely for their designated tasks.

Yono Rummy uses cookies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.

Types of Cookies We Use

• Essential Cookies: These are required to maintain your login session and ensure security — they cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: To understand which parts of the platform are most frequently used.
• Marketing Cookies: To show you relevant ads based on your preferences.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Yono Rummy uses industry-leading security technology to protect your data. Our security framework includes the following:

• 256-Bit SSL Encryption: All data transmissions are fully encrypted — banking-grade protection throughout.
• Data Encryption at Rest: Sensitive data stored on our servers is kept in an encrypted state.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Firewall & DDoS Protection: Protects the platform against cyberattacks.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Staff Training: All our staff are trained and contractually bound to uphold data privacy.

As a Yono Rummy member, you have the following rights regarding your personal data:

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that we restrict how your data is used for certain purposes.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to marketing communications or specific data processing activities.
• Right to Withdraw Consent: You may withdraw your consent at any time.

To exercise any of these rights, email our support team. We will respond to your request within 30 business days.

Yono Rummy does not retain your data indefinitely. Each data type has a defined retention period:

Once the retention period ends, data is securely deleted or fully anonymized. However, certain data may be retained longer due to legal obligations.

Yono Rummy is an 18+ platform. We do not collect data from or provide services to anyone under the age of 18, under any circumstances.

• Age is verified at registration and confirmed through the KYC process.
• If a minor's account is detected, it will be immediately suspended and all associated data will be deleted.
• If you suspect your child is using this platform, please contact us immediately.

Yono Rummy may update this Privacy Policy from time to time. If changes are made, we will notify you through the following:

• By updating the effective date on the website.
• For significant changes, we will notify you via your registered email.
• Via pop-up notification when you log in to the platform.

Continued use of Yono Rummy after any policy changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

For any questions, concerns, or complaints regarding this privacy policy, please contact us through the following:

• Email: support@yonorummy.ws
• Live Chat: Click the chat icon at the bottom right of the platform
• Support Hours: 24 hours a day, 7 days a week

After a data privacy complaint is submitted, we will provide an initial response within 7 business days. Complex cases may take up to 30 business days.